FAQs
- What Is Imaging?
- Why does my credit count show multiple credits consumed?
- General Image Questions-OOBE and Audit mode windows images
- Can you run Verify on a drive that has been wiped using Purge?
- How do I Make a WipeOS boot assist USB Drive
- How do I buy Credits?
- How Do I Assign/Use Credits?
- Does WipeOS support Microsoft Surface Pros?
- Do I need WiFi to run the WiFi Diagnostic test?
- Does WipeOS support Android devices?
- How do I identify and find a bad hard drive?
- What is the wiping speed of WipeOS?
- Can WipeOS Sanitize NetApp Drives?
- Can you wipe NVMe drives?
- Does WipeOS support ARM and PowerPc Processors?
- Machines without Ethernet Ports?
- What Wiping Methods are Available?
- How do I see the details of a completed disk wipe in the portal?
- What information about the hard drive does WipeOS collect?
- How do I add a new Technician/Operator?
- I assigned credits to the WipeOS appliance, but I'm not seeing the credits there?
- How do I get a Certificate of Data Destruction?
- Is Network Booting Supported?
- What is the Recommended Setup for Imaging?
- How Do I See/Export Details of a Mobile Wipe?
- Why is my Apple Device locked?
- How Do I Put Apple Devices Into Recovery Mode?
- How do I assign or remove a technician to/from an appliance?
- How Do I Export the Results of the Diagnostic Tests?
- How do I see the results of the Diagnostic Tests?
- What are Current Pending Sectors?
- What are DCO/HPA/Hidden Area Erasure?
- Does WipeOS support 32-bit Machines?
- How Do I Change My Portal Password?
- How do I change my Technician's password?
- How Do I Setup a Low Credits Warning?
- How do I setup daily report emails for an Appliance?
- What is an Uncorrectable Sector Count
- What are Reallocated sectors?
- What are Uncorrectable Errors?
- What is SSD Lifetime remaining?
- Why are my purchased credits not visible in the Appliance?
- Are Chromebooks supported?
- Which iPhones/iPads are supported?